Key responsibilities and accountabilities:

• Respond to and follow up sales enquiries via social media, websites, telephone, and sales representative visits.
• Have a professional attitude when dealing with customers and suppliers regarding orders, deliveries, etc.
• Updating customers on their orders via social media, websites, telephone, email.
• To resolve any customer issues, complaint handling
• Inputting data and scheduling calendars accurately and in an efficient manner.
• Maintain and develop a computerised customer and prospect data information.
• Keep a written record of and respond to customer enquiries and complaints in a timely manner.
• Monitor and report on activities and provide relevant management information
• To liaise with all relevant personnel. 
• File data and perform other routine clerical tasks as assigned as needed.
• To write sales descriptions for various products sold by furnishings UK Ltd.
• To photograph new and existing products to high standard
• To write regular blogs in relation to the products sold by furnishings UK Ltd.
• To draft any memos that may be needed at any given time.
• To help design and write promotional emails, flyers, letters etc.   
•  From time to time you will be asked to carry out duties outside of your job description that are within your capabilities.